SHIPPING POLICY
PROCESSING TIME
ORDERS ARE PROCESSED FROM MONDAY TO SATURDAY. ALL ORDERS PLACED BEFORE 3 PM GMT MONDAY - FRIDAY WILL BE PROCESSED ON THE SAME DAY PROVIDING ALL SECURITY CHECKS ARE PASSED. IF FURTHER SECURITY CHECKS ON YOUR ORDER ARE REQUIRED, THIS CAN TAKE SEVERAL DAYS OR UNTIL YOU PROVIDE THE REQUESTED INFORMATION. DUE TO THE HIGH VOLUME OF ORDERS, PROCESSING OF ORDERS IN BUSIER TIMES I.E FESTIVE PERIODS AND BANK HOLIDAYS CAN TAKE UP TO 2 WORKING DAYS.
U.S/ CANADA DELIVERY
|
CONDITION |
DURATION |
PRICE |
STANDARD |
- | 3 TO 9 BUSINESS DAYS | $10 USD |
STANDARD |
150 USD AND UP | 3 TO 9 BUSINESS DAYS | FREE |
EXPRESS CANADA |
- | 1 TO 2 BUSINESS DAYS | $17 USD |
EXPRESS US | - | 3-6 BUSINESS DAYS | $17 USD |
EXPRESS US | DM ON INSTAGRAM FOR THIS OPTION | 2-5 BUSINESS DAYS | $22 USD |
DOMESTIC PICK UP - YORKDALE |
- | DEPENDS ON ORDER DATE | $3.99 USD |
PLEASE BE ADVISED THAT IT MAY TAKE AN ADDITIONAL DAY TO PROCESS YOUR ORDER FROM OUR WAREHOUSE IF THEY ARRIVE LATE.
|
CONDITION |
DURATION |
PRICE |
STANDARD |
- | 5 TO 9 BUSINESS DAYS | $10 USD |
STANDARD |
150 USD AND UP | 5 TO 9 BUSINESS DAYS | FREE |
EXPRESS |
- | 3-6 BUSINESS DAYS | $17 USD |
HELPFUL INFORMATION
OUR DELIVERY TIME STARTS THE MOMENT THE ORDER IS PROCESSED. PROCESS TO SHIPPING MAY TAKE 24 HOURS DEPENDING ON THE TIME YOU PLACED THE ORDER.
ALL ORDERS ARE SENT OUT TRACKED AND A SIGNATURE IS REQUIRED. IF YOU ARE NOT GOING TO BE HOME TO RECEIVE YOUR TARSSÉE PACKAGE, WE RECOMMEND USING YOUR WORK ADDRESS AS YOUR DELIVERY ADDRESS.
IMPORTANT INFORMATION
DELIVERY TIMES CAN VARY DUE TO CUSTOMS CLEARANCE WHICH WE HAVE NO LIABILITY OR CONTROL OVER. CUSTOMERS ARE ADVISED TO MONITOR THEIR ORDER TRACKING INFORMATION AND MUST NOTIFY US WITHIN 7 DAYS FROM DISPATCH IF THERE ARE ANY PROBLEMS WITH THE DELIVERY. ANY DELIVERY PROBLEMS OR LOSS REPORTED AFTER THE 7 DAYS CAN NO LONGER BE INVESTIGATED OR COMPENSATED.
WE CANNOT BE HELD RESPONSIBLE FOR PARCELS THAT ARE LOST OR DAMAGED IN TRANSIT AS A RESULT OF AUTHORIZING THE COURIER SERVICE TO LEAVE YOUR PARCEL UNATTENDED SHOULD NOBODY BE AT THE DELIVERY ADDRESS TO SIGN FOR IT.
THE DELIVERY TIMES ARE ONLY ESTIMATES AND UNFORTUNATELY CANNOT BE GUARANTEED.
HELPFUL TIPS
WE WOULD HATE FOR YOU NOT TO RECEIVE AN ORDER. THEREFORE, PLEASE MAKE SURE THAT THE SHIPPING ADDRESS IS CORRECT AS ONCE THE ORDER IS ON ITS WAY, WE ARE UNABLE TO MAKE CHANGES.