Processing Time

As of August 24th 2026 we will be shipping orders exclusively on Fridays till further notice. All orders are processed on the upcoming Friday including weekends and public holidays. If you need your order expedited kindly reach out via email and if possible we will inform you. Kindly read our refund policy as well. You must order before 2pm EST for you to make the Friday shipment if ordering same day.

During busy periods (e.g., festive seasons or bank holidays, flash sales), processing may take up to an additional 2 business days.

If further security checks are required, processing will be paused until we receive the requested information.

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Shipping Rates & Delivery Times

Delivery time begins after your order is processed (1–3 working days)

Important Information

• Orders are shipped with tracking and may require a signature depending on courier procedures.

• Once an order is marked as delivered by the courier to the address provided, TARSSÉE is not responsible for lost or stolen packages.

• Delivery times are estimates and may vary due to customs processing, which is outside our control. 

• Customs duties, taxes, or handling fees are the customer’s responsibility and vary by country.

• TARSSÈE is not responsible for any customs duties, taxes, or import fees. If the recipient refuses to pay and the parcel is returned or abandoned, no refund or store credit will be issued for the order.

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Helpful Tips

• Double-check your shipping address before completing checkout — we cannot make changes once the order has shipped.

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Returns & Exchanges

Kindly see the Return Policy for details.

• Exchanges: You’ll receive store credit for the product cost only. Shipping charges are non-refundable. 

• Defective Items: If your item is defective or damaged, please contact us immediately. In such cases, we may cover the return shipping cost.